VuraLifes is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.
Information We Collect
- Contact details: name, email address, phone number, shipping/billing address
- Order details: products purchased, order history, payment status (not full card details — these are processed directly by our payment gateway partners)
- Technical data: IP address, browser type, device information, and cookies used to improve site performance
- Voluntary information: Any information you voluntarily provide via contact forms, customer support, or newsletter sign-up
How We Use Your Information
- To process and deliver your orders
- To send order confirmations, shipping updates, and customer support communication
- To send promotional offers and newsletters (only if you've opted in — you can unsubscribe anytime)
- To improve our Site, products, and customer experience
- To comply with legal and regulatory obligations
Sharing of Information
- Payment gateway providers: To process transactions securely
- Courier/logistics partners: To fulfill and deliver your order
- Analytics & marketing tools: (e.g., Google Analytics, Meta Pixel), to understand site usage
- Regulatory authorities: Where legally required
Cookies
Our Site uses cookies to remember your cart, preferences, and browsing behavior, and to serve relevant ads. You can disable cookies through your browser settings, though some features of the Site may not function properly as a result.
Data Security
We use industry-standard measures (SSL encryption, secure payment gateways) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at privacy@vuralifes.com. We will respond within a reasonable timeframe as required under applicable Indian data protection law (including the Digital Personal Data Protection Act, 2023, once fully in force).
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax and accounting records).
Children's Privacy
Our products and Site are not directed at individuals under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision.
Contact us at privacy@vuralifes.com with any privacy-related questions.